Social Media Management Questionnaire Form Proposed Start Date * Month 01 02 03 04 05 06 07 08 09 10 11 12 Day 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Year 2019 2020 This questionnaire will help Go Di Gi team to put together with you a solution that reflects your business needs. What you say here will determine how much work needs to be done and will save you time and money by helping identify your specific requirements. Please fill in as much as possible. Once the form is submitted, we will put together a detailed plan for your Social Media management and email to you within 3 days. Point of Contact First Name Last Name Area Code Phone number Email Website • Products & Services • What Products/Services are you interested in for your business? * Social Media Account Set Up Social Media Account Management Social Media Content Creation Social Media Business Strategy Social Media Training (workshop) Social Media Training/Consultation (one on one) • Business Information Business Name Tag Line (If you have one) Do you have a Logo? If so, please upload a high resolution png. or jpg file. What existing marketing are you currently doing to reach potential clients? • What Social Networks are you currently using? Facebook Instagram Twitter Google+ LinkedIn Snapchat Youtube How are you currently measuring the success of your marketing efforts? What characteristics best describe your business? List 3-5 words e.g. Hip, Fun, Affordable, Creative etc. What products and/or services does your business provide? * List selling points for your products/service * • Why do your customers choose your products/services over your competitors? (Check all that apply.) Better Price Better Service Better Reputation More Reliable More Accessible Describe your ideal customer - How old are they? How much do they earn? Where do they live? What interests do they have? • Social Media Goals • What goals or outcomes would you like to achieve as a result of social media marketing? Increase Online Presence Build Brand or Product Awareness Enhance Reputation Improve Customer Service Experience Grow a Community Showcase Products/Services Attract More Traffic to Website To Grow Database/Mailing List Reduce Overall Marketing Costs • What is the benefit you hope to offer your customers/followers on Social Media? Product Knowledge Industry Insight Sneak Peeks Discounts Support Other • What kind of tone would you like me to take in the posts on your behalf? * Professional Personal Funny Inspiring Creative • When confronted with spam, malicious postings or comments, how would you like us to respond? * Politely respond for us Contact us before responding Let us respond Post Ideas: Please list any specific ideas you have for upcoming posts (eg. new product launch, event, customer spotlight, link to blog post etc.) Are there any legalities or restrictions I should be aware of when posting on behalf of your business? If so what? Are you/someone within the organization willing to take the time to work with me to develop content for posting? (once a month) Anything else you would like to add?