GO DiGi - Social Media Management Questionnaire Form

Proposed Start Date *

Month

Day

Year

This questionnaire will help Go Di Gi team to put together with you a solution that reflects your business needs. What you say here will determine how much work needs to be done and will save you time and money by helping identify your specific requirements. Please fill in as much as possible. Once the form is submitted, we will put together a detailed plan for your Social Media management and email to you within 3 days.

Point of Contact

• Products & Services

• What Products/Services are you interested in for your business? *

Social Media Account Set Up
Social Media Account Management
Social Media Content Creation
Social Media Business Strategy
Social Media Training (workshop)
Social Media Training/Consultation (one on one)

• Business Information

What existing marketing are you currently doing to reach potential clients?

• What Social Networks are you currently using?

How are you currently measuring the success of your marketing efforts?

What characteristics best describe your business? List 3-5 words e.g. Hip, Fun, Affordable, Creative etc.

What products and/or services does your business provide? *

List selling points for your products/service *

• Why do your customers choose your products/services over your competitors? (Check all that apply.)

Describe your ideal customer - How old are they? How much do they earn? Where do they live? What interests do they have?

• Social Media Goals

• What goals or outcomes would you like to achieve as a result of social media marketing?

Increase Online Presence
Build Brand or Product Awareness
Enhance Reputation
Improve Customer Service Experience
Grow a Community
Showcase Products/Services
Attract More Traffic to Website
To Grow Database/Mailing List
Reduce Overall Marketing Costs

• What is the benefit you hope to offer your customers/followers on Social Media?

• What kind of tone would you like me to take in the posts on your behalf? *

• When confronted with spam, malicious postings or comments, how would you like us to respond? *

Politely respond for us
Contact us before responding
Let us respond

Post Ideas: Please list any specific ideas you have for upcoming posts (eg. new product launch, event, customer spotlight, link to blog post etc.)

Are there any legalities or restrictions I should be aware of when posting on behalf of your business? If so what?

Are you/someone within the organization willing to take the time to work with me to develop content for posting? (once a month)

Anything else you would like to add?