GO DIGI website
"Non-Personal Information" is information that is in no way personally identifiable and that is obtained automatically when you access our website with a web browser.
"Personally Identifiable Information" is non-public information that is personally identifiable to you and obtained for us to provide you with a product or service. It may include information such as your name, address, email address, phone number, location data, an online identifier, and/or one or more factors specific to your physical, physiological, genetic, mental, economic, cultural or social identity.
2. Your Privacy
Go DiGi is committed to the security and privacy of all our customers. We keep your information confidential, and we will work with you to ensure that you have a positive experience.
3. Personal data we collect
3.1. Personal data you provide us
We collect personal data, when you request information about our services and products, interact with our website or customer service representatives, request delivery of website, schedule an event or otherwise voluntarily provide such information through our website or otherwise. This information includes the following categories:
3.1.1. Your personal contact information, such as name, phone number, home address, email address and bank account details,
3.1.2. Go DiGi's services and products you may be interested in purchasing, including possible scopes of work and fee ranges,
3.1.3. Your company details, including company website domain/URL, whether your company is a current customer of our business partners,
3.1.4 Necessary data to meet our contractual and legal obligations.
Generally, you will have control over the amount and type of data you provide to us when using our website.
As a visitor to our website, you can browse our website to find out more about us. You are not required to sign in or provide us with any sensitive data as a visitor.
3.2. Data collected automatically
When you use our website, we automatically collect certain information by the interaction of your mobile device or web browser with our website.
3.4. Other automatically-gathered data
We may automatically record data when you visit our website, including the URL, IP address, browser type and language, and the date and time of your visit. We use this information to analyze trends among our users to help improve our website or customize communications and information that you receive from us. If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed in to our website.
Go DiGi uses “Google Analytics” to collect information about the use of our website. Google Analytics collects information such as how often users visit our site, what pages they visit when they do so, and what other sites they used prior to coming to our site. We use the information we get from Google Analytics to improve our website and services. Google Analytics collects only the IP address assigned to you on the date you visit our site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable data. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our site, the cookie cannot be used by anyone but Google.
3.6. Do not track settings
Some web browsers have settings that enable you to request that our website does not track your movement within our website. Our website does not obey such settings when transmitted to and detected by our website.
4. How data is handled
When we use or process personal data about you, we do so only as necessary to provide the services and products you use, to meet our contractual and legal obligations, or otherwise with your consent, to comply with applicable law, or to fulfill other legitimate interests of you or us as described in this Policy. Through our website, you will be provided with the choice of which types of communications you will receive with us, and the ability to change those choices whenever you want. Some of the more common, specific uses of your data are described below.
4.1. Providing requested services - Fulfilling contractual obligations
Go DiGi uses data to provide the services you've requested or to otherwise perform any contract we may have with you, including communicating with you about the scope of work, payment or other related topics. When you buy a service or a product from us, or otherwise agree to our terms and conditions, a contract is formed between you and us. In order to carry out that contract, we must process the data you give us. Some of this data may be personal, and we may use it in order to do any of the following:
- verify your identity for security purposes,
- provide you with suggestions and advice on services,
- provide our services, which includes updating, securing and troubleshooting, as well as providing support. We also may provide your data to third party service partners or subcontractors that provide services that support our business relationship with you i.e. Across Continents Translations Ltd, Facebook, Google, Cloud, but those third parties will only receive information necessary to provide the respective services and are not permitted to use personal data they receive from us for any other purpose,
- improve, personalize and develop our services.
We process this data on the basis that there is a contract between us, or that you have requested we use the data before we enter into a legal contract.
We will continue to process this data until the contract between us ends or is terminated by either party under the terms of the contract.
4.2. Data we process with your consent
Through certain actions when otherwise there is no contractual relationship between Go DiGi and the user, such as when you browse our website or ask Go DiGi to provide you more information about our business, including job opportunities and our services, you provide your consent to Go DiGi to process data that may be personal data.
Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect Go DiGi to reply.
When Go DiGi communicates with you about our business, we will use the contact information you provided to us to discuss technical issues, new services, and other information of interest to you. We may also send you emails with useful information, promotional information about our business or offers from us or our affiliates. You have a choice about whether or not you wish to receive communications/newsletter from Go DiGi. If you do not want to receive any or certain communications from Go DiGi, then you can select your choices.
Except where you have consented to our use of your data for a specific purpose, Go DiGi does not use your data in any way that would identify you personally.
If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected third party service providers who we believe may provide services you would find useful.
Go DiGi continues to process your data on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.
4.3. Legally required data
Go DiGi may be legally required to disclose your personal data, if such disclosure is required by law, or other legal process, necessary to assist law enforcement officials or government enforcement agencies, necessary to investigate violations of or otherwise enforce our Terms and Conditions, necessary to protect Go DiGi from legal action or claims from third parties including the user, and/or necessary to protect the legal rights, personal or real property, or personal safety of our company, customers, third party partners and affiliates.
We may process data or use it to communicate with you on the basis that doing so is necessary to achieve a legitimate interest, either to you or to Go DiGi. Where Go DiGi uses your data on this basis, we do so after having given careful consideration to:
- whether processing or not processing might cause you harm
- whether you would expect us to process your data, and whether you would consider it reasonable to do so.
For example, Go DiGi may processes your data or communicate with you for any of the following purposes:
- advertising and marketing the user, which includes sending promotional communications, targeting advertising, and presenting you relevant offers based on information you provide or our prior dealings,
- operating our business, which includes analyzing our performance, meeting our legal obligations, developing our workforce, and doing research,
- record-keeping for the proper and necessary administration of our business,
- responding to customer complaints or service requests,
- responding to unsolicited communications from users to which we believe you would expect a response,
- protecting and asserting the legal rights of any party,
- insuring against or obtaining professional advice that is required to manage business risk,
- protecting your interests where we believe we have a duty to do so.
Go DiGi will continue to use this data for this purpose until the legitimate interest no longer exists or such use is not necessary to achieve the legitimate interest.
4.5. Disclosures to Successors
5. To obtain, change and delete data
5.1. Access to your personal data
5.2. Remove or change your data
5.3. Verification of your data
When Go DiGi receives any request to access, edit or delete personal data, we will first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your data.
6. Retention period for personal data
- to provide you with the services you have requested, or otherwise to perform or enforce a contract between Go DiGi and the user,
- to continue to provide the best possible user experience to visitors who return to our website to collect data,
- to comply with law, including for any period demanded by tax authorities,
- to support a claim or defense in any court or in any legal, regulatory or administrative proceeding.
7. Our security policy
Our website is hosted in Germany and we conduct all of our business from our office located in Germany. Accordingly, the data which you provide to Go DiGi may be used in Germany and in the European Union. By submitting your personal data, you’re agreeing to the storing and processing of your data in Germany and in the European Union.
Go Digi has taken steps to build our website using sophisticated encryption and authentication tools to protect the security of your personal data. When Go DiGi collects your personal data through our website, we will encrypt your personal data before it travels over the internet using industry standards as establishing for conducting secure online transactions. Go DiGi also uses industry standard technologies such as secure routers to make sure that your personal data is safe.
Once Go DiGi receives your personal data, we have industry standard security measures in place to protect against the loss or misuse of your personal data. Go DiGi strongly urges you to protect any password you may have for our website and not share it with anyone.
8. Limitation of liability
User assumes the sole risk of transmitting your data as it relates to the use of this website, and for any data corruptions, intentional interceptions, intrusions or unauthorized access to information, or of any interruptions to or failures preventing the use this website. In no event shall Go DiGi be liable for any direct, indirect, special, consequential or monetary damages, including fees, and penalties in connection with your use of data posted on this website or connectivity to or from this site to any other site.
9. Protecting your child’s privacy
Go DiGi follows the Children’s Online Privacy Protection Act (COPPA). Even though our website is not designed for use by anyone under the age of 18, we realize that a child may attempt to access our website. We do not knowingly collect personal data from a child. If you are a parent or guardian and believe your child is using our website, please contact us. If we discover on our own that a child is accessing our website, we will delete the information as soon as we discover it, we will not use the information for any purpose, and we will not disclose the data to third parties. You acknowledge that we do not verify the age of our users nor do we have any liability to do so. If you are a child, please seek the permission of a parent or guardian before accessing our website.
10. Email policy
Go DiGi complies with EU law. You can always opt out of receipt of further email correspondence from Go DiGi. We will not sell, rent, or trade your email address to any unaffiliated third-party without your permission.
11. Other websites
Our services sometimes include preparing or recommending content for customers' websites that are built, hosted and maintained using a third party’s content management system or other facilities, but Go DiGi does not host or control the content or operation of any customer websites. Go DiGi is not responsible for drafting, posting and enforcing our customers' privacy policies or determining whether the customers’ privacy policies or practices comply with applicable law. Go DiGi is in no way responsible or liable for the collection and use of personal data by our customers from their websites or otherwise resulting from our marketing services.
By email to firstname.lastname@example.org
Mr. Mahmoud Dashash, Mr. Bassem Jabri
Go DiGi Ltd, Nobelstr. 3-5 41189 Mönchengladbach, Germany. T: +4916098993000